Support desk

Need help with Aspen?

Send a support request and we’ll reply by email. Include the server, device, account, or billing details that will help us troubleshoot quickly.

Good things to include

  • Your account email and device type.
  • Whether you’re using desktop, web, mobile, or a self-hosted server.
  • Steps to reproduce, error messages, or screenshots if relevant.

For account deletion requests, use aspenside.com/delete-me.

Contact support

This form sends your request directly to our support inbox.

You may also email support@aspenside.com directly.